Once trust is lost, it’s difficult to get it back. How can business owners foster trust and open communication with their teams? Shantera Chatman, President of PowHer Consulting, returns to the show to teach us how. Shantera works with businesses of all stripes to pinpoint cultural gaps and communication breakdowns. Her immersive experiences and guided listening sessions have helped strengthen teams and set them on the path to positive change.
Find out how empathetic listening can repair bridges in your organization.
Don’t forget to check out our last talk with Shantera on Women’s Equality Day!
About Your Host
DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.
Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive.
Connect with Denise
DCA Virtual Business Support website.
View and listen to Podcasts with Denise Cagan.