Nurture Small Business

What To Do When Trust Breaks Down in Your Business

Denise Cagan Season 3 Episode 48

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0:00 | 26:52

Once trust is lost, it’s difficult to get it back. How can business owners foster trust and open communication with their teams? Shantera Chatman, President of PowHer Consulting, returns to the show to teach us how. Shantera works with businesses of all stripes to pinpoint cultural gaps and communication breakdowns. Her immersive experiences and guided listening sessions have helped strengthen teams and set them on the path to positive change. 

Find out how empathetic listening can repair bridges in your organization. 

Don’t forget to check out our last talk with Shantera on Women’s Equality Day

About Your Host 

DCA Virtual Business Support President, Denise Cagan, has been working with small businesses for over 20 years. She has served on the boards of professional organizations such as Business Leaders of Charlotte (BLOC) and the National Association of Women Business Owners Charlotte (NAWBO). Denise is also a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.   

Recognized as a facilitator, problem solver, and builder, Denise enjoys speaking to business groups about social media for small businesses and motivating remote and work-from-home (WFH) teams. She holds a Bachelor of Science in Quality Systems Management from James Madison University. With extensive experience in outsourcing solutions that provide administrative, creative, marketing, and website support, she is able to help other small businesses grow and thrive. 

Connect with Denise 

DCA Virtual Business Support website

View and listen to Podcasts with Denise Cagan

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About Your Host

Denise Cagan has been working with small businesses for 25 years. She has served on the boards of professional organizations and nonprofits. She holds a Bachelor of Science in Quality Systems Management from James Madison University and is a graduate of the Goldman Sachs 10,000 Small Business Program, which is a program for small businesses that links learning to action for growth-oriented entrepreneurs.

Recognized as a facilitator, problem solver, and builder, Denise enjoys working with small business owners who want to create a solid foundation. Her past experience includes 10 years in manufacturing with various awards plus inclusion into Marquis Who’s Who.

Denise is the CEO of 3 companies: DCA Virtual Business Support, DCA Association Management, and Denise Cagan Business Consulting. In her downtime, she enjoys spending time with her granddaughter, cooking, and cuddling with her dogs.

View and listen to Podcasts with Denise Cagan.

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